If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order.
Please notice that leather is a natural material and as such any product is different from each other. In case the return reason is due to natural imperfection of the leather, the return shipment cost must be incurred by the buyer and reimbursement is on a case to case basis.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
Login to our online return portal using your email address and order ID
Take Note of the product name and code (where available) after identifying your product.
Fill up the form below and tell us what went wrong.
We will send you an email with return instructions and credit method selected by you.
Still not convinced? Feel free to write directly to us at firstname.lastname@example.org or call us at +4917620560465